RENTAL PROGRAM

VACATION RENTAL MANGEMENT

GET A FREE PROPERTY ANALYSIS

SUBMIT

ADVERTISING

We manage the most important third-party listings. Our system
integrates seamlessly with all of the leading vacation portals.

DYNAMIC PRICING

Your listing will be updated daily based on supply and demand.
Eighteen months into the future, demand is changing, so should
your prices. We bring the same sophistication utilized by the
largest hotels and airlines in the world to our management of
vacation rentals.

We have a virtual tour camera system to produce stunning 3D tours
of your property, thereby increasing the conversation rate by turning
web visitors into customers. We enable guests to walk through the
property online. In addition, we create a floor plan for guests to
understand the layout of the property better.

VIRTUAL 3D TOURS

ENTRY CONTROL

Our keyless entry systems are monitored and controlled in
real-time. We have complete control remotely and have audit
trail capabilities to know who came and went and when. Guests
go directly to the property for check-in.

OWNER PORTAL & APP

You can view reservations, run reports, and manage your property
using the owner portal or smartphone app. In addition, you can
check availability and make reservations from the convenience
of your phone. You can also access the owner portal via a computer.

Our systems streamline the accounting process making it easy to
maximize revenue and profit. Our web portal provides detailed
reporting, and we email a monthly statement. We also provide
year-end tax information.

ACCOUNTING

MAINTENANCE

We have an in-house maintenance team that can handle most
repairs. For more specialized repairs, we have a network of
qualified vendors to coordinate any work required. We strive to
keep your investment safe and secure.

Guests purchase a linen package with all rentals. We make up the
beds like a hotel and include all bed and bath linens. We use
high-quality linens to ensure guest satisfaction.

LINEN

Cleaning is the most crucial part of the job. We employ full-time,
year-round staff, and we have high standards. We have strict
policies/procedures in place to ensure excellence and guest
happiness.

CLEANING

ABOUT US

 

OUR NETWORK

 

Golf Trek is the leading provider of golf vacations in Myrtle Beach. In addition to our 12
person golf sales team, we also have the only in market smartphone golf app
(myrtlebeachgolfapp.com). Via the app golfers can book tee times and lodging at
our area golf & lodging with a few clicks. Our focus on golf maximizes lodging
occupancy in the spring and fall golf seasons.

To create memories by sharing lovely, unique properties that can be enjoyed by
groups of all types. From ocean front beach homes to golf course villas,
Coastline Resorts has something for everyone.

We pride ourselves on the details such that groups can relax and enjoy their
stay at the beach. Shaftesbury Suites – Golf Course villas situation above the
Shaftesbury Glen Clubhouse in Conway South Carolina. Golf Trek – The Myrtle
Beach areas largest independent Golf Package company. In business since
1979, Golf Trek brings traveling golfers to the area to experience the fantastic
golf the Myrtle Beach area has to offer.

YourGolfPackage.com

MyrtleBeachGolfPackages.com

 

 

LEADERSHIP TEAM

MEET THE TEAM!

Parker Smith

President

Tami Huggins

Operations Manager

Craig Chinn

Director of Sales

Kara Stanley

Central Reservations

Toni Bennett

Operations/Accounting

Jeff Croaston

Property Manager Village at the Glens

Kathy Nobles

Operations Manager Sea Trail

PROPERTY MANAGEMENT FAQs

What is the Commission Rate?

The commission rate varies by property from 10% to 25% to the company and 65% to 90% to the owner.

When does the owner get paid?

By Contract by the 20th of the month following the rental. Owners are paid electronically via ACH.

Do you allow rental referrals?

Yes, owners can refer renters of their unit to the company and in return get a discount on the commission rate. All reservations and monies must flow through our company for reporting and remittance of revenue & taxes purposes.

What utilities do you require?

We require owners to have digital cable TV and WIFI for all guests.

Do you do long-term rentals?

We do winter/snowbird rentals for the months of November to March. Otherwise, a nightly rental scenario is more advantageous revenue-wise. If an owner wants to do more long-term, we will consider it if it’s in the best interest of the owner.

Do you allow rental referrals?

Yes, owners can refer renters of their unit to the company and in return get a discount on the commission rate. All reservations and monies must flow through our company for reporting and remittance of revenue & taxes purposes.

 

What type of electronic lock do you use?

Security and safety are paramount to us. We believe in selecting a quality product that will last many years as compared to offering a mediocre product that may need to be replaced semi-frequently. Please see the following link for more information about our lock: https://www.remotelock.com/rental

 

Where do you Advertise?

HomeAway, VRBO, Airbnb, Trip Advisor, Expedia, Booking.com, and Direct Websites.

What is the Average rental?

Our average nightly stay is 4.5 nights.

Are there restrictions on owner use?

Currently there are no restrictions on owner use; however, our sole source of income is via management commission.

How is Cleaning Handled?

For a guest reservation, the guest incurs the cost for departure cleaning and linens. For owner stays, the owner will pay for a departure cleaning and linens billed through the owner’s statement monthly.

What is the split on a long-term rental?

The varies by property and by location. Generally less commission than a short term rental.

Do you offer Golf Packages?

Golf Trek (our golf package company) is the 2nd largest Golf company on the Grand Strand. We employee 15 people selling golf in the area and owners of Sea Trail Villas are the largest beneficiary of the volume of golf we drive to the area.

Do we have a Golf Program for owners?

Yes, we have made arrangements with local golf courses, for owners to take advantage of highly discounted rates and times.

Do you have an owner’s portal?

Yes, we have an owner’s portal where you can book your owner reservations and see your availability calendar, monthly statements, guests’ reservations & reviews. We also have an app for your phone so that you can see a lot of information related to your unit in our owner’s app.

What are the potential start up costs?

One-time fees: Electronic Lock $250 – $500;
Virtual Tour / High Res Images / Floor plan $200;
Yearly fee: HomeAway / VRBO Listing $500 (optional)
We can offer to extend payment terms on the start-up costs: $100/month for the first year of contract to be charged to your owner statement and taken out of your owner revenue remitted monthly.

Do you have a maintenance program?

Yes, the fee is based on the number of bedrooms. We do, at least, a once a month inspection of your unit with a comprehensive checklist of items. We also change air filters, replace batteries in remotes/smoke detectors, and change light bulbs (non-LED) for a flat rate. We provide repair services at an hourly rate to fix most items as part of managing rentals. If it’s not within our scope of expertise, then we have a network of qualified trade professionals to come assist.

How do you handle Maintenance issues and emergencies?

We have full-time maintenance people with maintenance vans stocked with parts and tools. Response time is based on level of urgency but normally within a few hours during normal business hours. We also have on call people and an after-hours answering service for 24-hour coverage. Emergencies are handled 24 hours a day via our employees.

What is your success rate for collecting guest damage fees?

We require the guest to purchase ‘accidental damage insurance’ that covers up to $1,000 in accidental/reported damages. This does not cover normal wear and tear, broken dishes/glasses, or missing silverware. This covers only reported accidental damages. For malicious damages, we will collect the damages from the guest directly.

What is the Commission Rate?

The commission rate varies by property from 10% to 25% to the company and 65% to 90% to the owner.

What do you do about Bed Bugs?

Our company has a bed bug remediation program. For a flat monthly fee charged to your account, we’ll inspect and remediate an infected unit. All units are inspected by a certified canine 2 times per year and certified bed bug free at the time of inspection. Many times we can identify the problem and remediate before a guest experiences an issue. This saves rental revenue, avoids negative reviews and is the most cost effective means of treatment.